Are the products offered in Mastore available?
All products displayed in the store are available for immediate delivery. If the parts of a product on display run out, we will take some time to provide the product.
What payment methods are available?
We provide 100% secure online payment in a variety of ways, including Visa and MasterCard.
How long does it take to deliver the order?
After the order is approved, delivery takes between 1 to 3 days to all regions of the UAE.
How is the order delivered?
Upon completion of the order, it is delivered to the shipping company or our distributors, which in turn communicates with the customer.
I bought a product and it did not match the description, I want a refund, what is the method?
The customer can return the amount or exchange the product with another product for the same amount.
What is the period for returning and exchanging products?
We will be informed of the products to be replaced within 3 days of receiving the order.